Delivery within Ukraine and abroad:
1. Courier delivery in Ukraine: We deliver our products throughout Ukraine, except for temporarily occupied territories, using courier services provided by leading companies such as Nova Poshta and Ukrposhta. We always pack your order securely to ensure it is delivered without damage.
2. International delivery: This is carried out in various ways and is discussed individually in order to choose the most suitable option for you.
3. Delivery cost and terms: Calculated individually, according to the carrier’s rates. If the goods are in stock, the delivery time is approximately 3-5 days; if the goods are not in stock, the approximate delivery time is 7-14 days (depending on the volume of the order).
Important: The company is not responsible for delays caused by the work of carriers or customs authorities.
Payment:
Payment methods:
- Bank transfer to a current account;
- Online payment via the link;
- Payment by bank cards (Visa/MasterCard);
- Other options are negotiable.
Returns and exchanges:
Returns or exchanges are possible within 14 calendar days from the date of receipt of the goods, provided that:
- the integrity of the packaging,
- no signs of use,
- preservation of marketable appearance.
All costs associated with returning the goods shall be compensated by the seller.
Products manufactured to individual order or those that have been assembled, used, or damaged through no fault of the seller are not subject to return.
Visual features of the product
We create our products from natural materials, so each product has its own unique texture, color, and shape. This is a natural feature of natural materials, which makes each product unique.
It should also be noted that the colors on the screen may vary depending on your device settings or lighting conditions during photography.
Such nuances are not a defect — they only emphasize the natural origin of our products and do not affect the main characteristics specified in the description.